Newsletter Sent out today:

Good morning! It's April 25th, 2024, and we are four days into our on-site training. I am thrilled to be part of this team and excited about the journey ahead. Today, I want to discuss a valuable resource that can benefit anyone, whether they are a client or not. The goal is to drive attention to Service Experts, our company, and let consumers know how we operate and support them. One idea I had is to create an emergency contacts handout, which I believe can be extremely helpful in various situations.

The Idea Behind the Emergency Contacts Handout

As a father who is currently traveling, I often think about what would happen if an emergency occurred while I'm away. How would my family handle it? Who would they call? These questions led me to the concept of an emergency contacts handout. The purpose of this handout is to provide a fill-in-the-blank document where important names and numbers can be recorded. If something were to happen to me, my family would have a readily accessible resource to guide them in contacting the right people.

The emergency contacts handout can be used for various situations, whether it's a home HVAC issue, a medical emergency, or even a need to reach out to specific individuals, such as a life insurance agent. The goal is to ensure that my family knows exactly who to contact in case of an emergency, without having to rely solely on me.

Creating the Emergency Contacts Handout

The handout will be designed to be simple and easy to use. It will consist of one or two pages, with blank spaces to fill in names and contact information. The idea is to make it as user-friendly as possible, so my family can easily write down the necessary details and keep a copy in a convenient location, such as the junk drawer or on the fridge. The goal is to eliminate any potential bottlenecks and empower my family to take action quickly in case of an emergency.

Implementing the Handout

To make the emergency contacts handout easily accessible, I have incorporated it into my personal blog. On the top of the blog, you will find a link to the Service Experts website. This is where people can book services directly, without any interference from me. My role is to act as a bridge, connecting my connections to Service Experts, allowing them to run their system smoothly.

In addition to the Service Experts link, I have added a section on the header of my blog specifically for the emergency contacts handout. This section includes a link to download the handout, which is currently being developed by Rosie. Once the handout is ready, it will be converted into a picture and placed in this section. This way, anyone who doesn't want to join my mailing list or go through any additional steps can simply click on the picture and save it for their own use.

After downloading the handout, users will be redirected to a "thank you" page, which will also provide the corporate numbers for plumbing, electrical, and HVAC services offered by Service Experts. This ensures that users have access to the appropriate contacts in case they require immediate assistance.

Nurturing Relationships

Throughout this process, my primary goal is to nurture relationships with my audience. Whether they find me online, follow my blog, or download the emergency contacts handout, I aim to establish a connection and build trust. By consistently delivering valuable content and showcasing the values of Service Experts, I hope to leave a lasting impression on potential clients and partners.

Service Experts, as a company, has demonstrated an unwavering commitment to their customers. Even during challenging times like the recent pandemic, they have focused on growth and acquisition to expand their reach. This dedication to making a positive impact on the economy is one of the reasons I am passionate about promoting Service Experts.

If you are an HVAC company looking for a partner, I encourage you to reach out to Service Experts. They are actively seeking opportunities for acquisitions and partnerships. It doesn't have to be a full exit; there are various ways to collaborate. Together, we can make a difference.

Moreover, if you are currently seeking employment, consider joining our team at Service Experts. We are constantly growing and always in need of talented individuals. Look for a Service Expert Center in your area and explore the opportunities available. We are all in this together, working towards a common goal.

The Power of Teamwork

Throughout our on-site training, the importance of teamwork has been emphasized. Our goal is not just to solve immediate problems for our customers, but to provide long-term support and exceptional service. To achieve this, we work as a team, with both service consultants and service technicians collaborating to ensure the highest level of customer satisfaction.

Service consultants play a crucial role in supporting technicians, helping with tasks such as tool retrieval and assisting homeowners. They also work closely with customers to understand their needs and develop strategies for managing home comfort effectively. Together, we are building a strong team that encompasses our customers, employees, and partners.

Being part of something bigger than ourselves is what drives us. We are united in our mission to provide unparalleled service and care to our customers. Service Experts is not just a company; it's a community of like-minded individuals who believe in the power of teamwork and long-term relationships.

Conclusion

I am truly excited about everything I have learned during this on-site training and the opportunities that lie ahead. This journey is not just about me; it's about serving and supporting others. If there is anything I can do to assist or support you, please don't hesitate to reach out. Together, we can make a difference and build a better future.

Thank you for joining me on this journey, and I look forward to connecting with you soon!

Daily Podcast Journal:

Daily Video Journal:

Daily Journal Transcript:

Good morning. Good morning. Good morning.

It is April 25, 2024. It is a Thursday morning. We are day four into the on site training and it has been fantastic.

I am so excited to be a part of this team. It is. It's going to be a lot of fun.

And so yesterday I've been thinking about what's something I can use as a lead magnet that would provide value to anyone, whether they could be a client or not. Now, why couldn't they be a client? Because there's not a service expert center near them. The goal is not to just prospect for the Boise market, but for the entire service centers company.

That's the goal for my whole blog and podcast, everything. I want to drive attention to service experts. I want to let consumers know, hey, this is our team and this is how we operate and this is how we support you.

And we would like to invite you to use this if you would like. So I've been thinking about that and I came up with the idea yesterday of an emergency contacts handout. So as a father, I am traveling right now.

I left on Sunday. I'll get back on Saturday. And that means my family is home alone.

And if something were to happen, how would they handle it? Who would they call? What would that look like? And it could be something in the house, h vac goes out, medical emergency, whatever it is, or it could be something with me. So think, who's my life insurance agent? Who are the people you should contact if I unexpectedly move on to a new existence? Right? And so the goal of, of this emergency contacts handout is I want to make it one, maybe two pages. It is just a fill in the blank document where I can write notes, I can write down the numbers, I can write down the names of the people should something happen to me that my family needs to contact.

And then I can put a copy in our junk drawer or put it on the fridge or just have it somewhere in the house where my wife and my kids can easily access it. Because I do not want to be the bottleneck in the case of emergency. I want my family to know exactly who to go to.

Because again, I'm not going to solve all our problems. I'm going to reach out and figure out who is going to solve all problems. I'm going to reach out and figure out what are our next steps.

Right? So that's what this emergency contacts handout is designed to be. And so I was just working on the email to deliver it. But let me show you where I'm putting it.

So again, this is my personal blog. So at the very top we've got service experts. And this just drives people straight to the service experts website, the national website.

The goal is to get people here, to get them to book. They book from here. I don't have to deal with the contacts, I don't have to deal with any of that.

I can just get them here and let service experts run their system. I am trying not to, not to get in the way. I'm trying to be a bridge from my connections to service experts.

So service experts, they can get there and then they can get to Sandler. This is my dad's company. I've learned everything I know about sales from my dad, so highly recommend him and want to support him.

And then the other thing on my header is this download emergency contacts template. I just built this last night. I'm an action oriented person when I decide what I want to do.

So this is, I've got Rosie working on building the actual handout. So this is just a little form where people can go throw in their information. Once I get the handout, I'm going to turn it into a picture and put the little picture right here.

So if someone doesn't want on my mailing list, they don't want to do any of that, they can just click on the picture and save the picture. Because at the end of the day, we're all a team and it doesn't matter. The time's going to pass anyway.

So they go there, put in their contact information that's going to take them to the next page, which just says thank you, and has the service experts corporate numbers for plumbing, electrical and H Vac. Right. Because we do all three of those things in different centers across the US.

And so the goal is to have people find me online somewhere, start to follow along the journey. They may click a link to my blog. They may at some point need H vac, plumbing, electrical services and go to service experts.

They may at some point need sales training and go to my dad. They may want this template which they can download and then use for their family. And that entire time I'm nurturing the relationship.

And the goal in nurturing that relationship is to get people to know who I am and who the company I work for is, what we stand for, what we care about. And that's one of the things I love about service experts. When COVID hit, they decided to go all in and they've been focused on acquisitions and they've been trying to hire as many people as they can, because that's how they can help.

That's how they can make an impact in our economy, which is huge. And so that's why I want to promote them, and I want to invite people. If someone has an H Vac company, reach out to service experts, growing through acquisitions.

Right now, if you're looking for a partner, it doesn't have to be a full exit. It could be some sort of partnership. Who knows? That's up to you guys to decide.

I don't care. I'm here in Boise. I'm helping build out this team, and I'm helping spread the message everywhere for all of us.

Same with anyone looking for work. I'm telling you, I would love to have you join our team here at service experts. We are growing.

We want to be growing, and we need great people all the time. So if you're looking for work, look for a service expert center in your area. See if there's something there that you can get involved in.

Because at the end of the day, we're all in this together. Right? And so that's what we're trying to build, is a team of people who are out there looking at the long term. And that's what they've been drilling into us this entire week.

This is not about today. It's about how can we take care of our customers at the highest level possible for as long as possible. That's everything they look at, and that's they've been drilling it into us.

That's why on every call, we try to have both a service consultant and a service tech. The service consultant can support the tech, help run, grab tools, stuff like that. They're also working with the homeowner, understanding how they're using the home, helping develop their strategy for how they want to manage their home comfort.

At the end of the day, we're just building a giant team, a team between our customers, the people who want to have a very comfortable house. They want to have a very comfortable house, and they want to be taken care of. Between our employees, who want to be part of something bigger than themselves.

That is why I am here. I want to be a part of something bigger than Justin and our partners across the US, we're all in this together. And so that's why I'm so excited for everything that we've been, I've been learning and everything that we have going on, because at the end of the day, it's just teamwork.

What team are you looking at? Right. That's all it is. So I'm having a ball.

With that said, thank you guys, for being on this journey with me. If I can ever serve or support you, that's what I'm here to do. And with that, we'll talk to you all soon.

Bye.