The Life with Justin Stephens Blog

Spotlight on Empower Work: Supporting Night Shift Workers Through Challenges

Justin Stephens spotlights Empower Work in Great Causes: Free confidential peer counseling for work challenges (night shift stress/burnout). Text 510-674-1414. Impact: Reduced stress/better decisions.... ...more

Good Business, Great Causes

August 19, 2025•2 min read

Thriving on Night Shifts: A Point of View from Night Shift Expert Tom Rivera

Justin Stephens features night shift vet Tom Rivera in Point of View: Thriving on nights—own routines (sleep/fuel), maximize quiet productivity (batch tasks), build resilience (balance/mindset). Examp... ...more

POV

August 18, 2025•3 min read

First Week at WinCo: Night Shift Surprises, Handyman Wins, and Sleep Hacks

Justin Stephens' Journal Entry on first WinCo week: Enjoying night shift (stocking/organization), loving clear expectations/team wins, ESOP ownership pride. Handyman hustle thriving (client event prep... ...more

Journal Entries

August 17, 2025•3 min read

Spotlight on Center for Nonprofit Excellence: Promoting Service Excellence in Communities

Justin Stephens spotlights Center for Nonprofit Excellence in Great Causes: Empowering nonprofits with training, consulting, & Standards for Excellence to enhance community service/impact. Programs: W... ...more

Good Business, Great Causes

August 16, 2025•2 min read

Customer Service Excellence in Action: A Point of View from Service Industry Vet Karen Lee

Justin Stephens features service vet Karen Lee in Point of View: Customer service excellence builds trust—listen/empathize (uncover needs), proactive assists (wow moments), follow up (loyalty), empowe... ...more

POV

August 15, 2025•3 min read

Customer Service Excellence: A Life Strategy for Business Success and Lasting Relationships

Justin Stephens' Life Strategy on customer service: Listen/empathize (understand needs), go above/beyond (deliver wow), follow up/learn (build loyalty), empower team (scale consistency). Boost busines... ...more

Life Strategy Interviews

August 14, 2025•3 min read